Terms & Conditions
Welcome to Serene Irene. These Terms and Conditions ("Terms") govern your use of our website www.sereneirene.com (the "Site"), which is operated by Serene Irene LLC ("Serene Irene," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Use of the Website
You may use the Site for lawful purposes only. You agree not to:
Violate any applicable laws or regulations;
Infringe upon or violate our intellectual property rights or the rights of others;
Transmit any viruses, malware, or other harmful code;
Attempt to gain unauthorized access to our systems or user accounts.
2. Products and Services
Serene Irene LLC offers:
Physical products for home décor and wellness;
Digital downloads and resources;
Graphic design and surface pattern design services.
We reserve the right to modify or discontinue any product or service at any time without notice.
3. Orders and Payments
When you place an order, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order at our sole discretion. All prices are listed in [USD] and are subject to change without notice.
4. Shipping and Returns
Please refer to our Shipping & Returns Policy for detailed information on delivery times, return eligibility, and procedures.
5. Intellectual Property
All content on the Site—including but not limited to images, graphics, logos, text, and designs—is the property of Serene Irene LLC and is protected by copyright, trademark, and other intellectual property laws. You may not use our content without written permission.
6. User Content
If you submit reviews, testimonials, or other content to the Site, you grant Serene Irene LLC a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content in connection with our business.
7. Disclaimer of Warranties
The Site and all products and services are provided "as is" and "as available" without any warranties, express or implied. Serene Irene LLC does not guarantee that the Site will be secure or error-free, or that our products will meet your expectations.
8. Limitation of Liability
To the fullest extent permitted by law, Serene Irene LLC shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or our products and services.
9. Links to Other Websites
Our Site may contain links to third-party websites. Serene Irene LLC is not responsible for the content, privacy practices, or terms of use of those sites.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
11. Changes to These Terms
We reserve the right to update or change these Terms at any time. Continued use of the Site after changes means you accept the new Terms.
Privacy Policy
Serene Irene LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.sereneirene.com (the "Site") or interact with our products and services.
By using the Site, you consent to the practices described in this Policy.
1. Information We Collect
We collect the following types of information:
Personal Information:
When you place an order, sign up for our newsletter, or contact us, we may collect:
Name
Email address
Shipping and billing addresses
Phone number
Payment information (processed securely via third-party providers)
Non-Personal Information:
We also collect technical and usage data such as:
IP address
Browser type
Device information
Pages visited and time spent on the Site
Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Communicate with you regarding orders, updates, and promotions
Improve our products, services, and website functionality
Personalize your experience
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
Service Providers: such as payment processors, shipping carriers, and email marketing platforms, who help us operate our business.
Legal Authorities: if required to comply with applicable laws or legal processes.
All third-party partners are required to safeguard your information.
4. Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience. You can control or disable cookies through your browser settings, but doing so may affect site functionality.
5. Email Marketing
If you opt into our email list, you will receive occasional updates, promotions, and news. You may unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
6. Data Security
We implement appropriate security measures to protect your information. However, no transmission or storage method is 100% secure. We cannot guarantee absolute security.
7. Children's Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing communications
Withdraw consent where applicable
To exercise these rights, contact us at info@sereneirene.com.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Serene Irene LLC
Email: info@sereneirene.com
Website: www.sereneirene.com