Terms & Conditions

Welcome to Serene Irene. These Terms and Conditions ("Terms") govern your use of our website www.sereneirene.com (the "Site"), which is operated by Serene Irene LLC ("Serene Irene," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of the Website

You may use the Site for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations;

  • Infringe upon or violate our intellectual property rights or the rights of others;

  • Transmit any viruses, malware, or other harmful code;

  • Attempt to gain unauthorized access to our systems or user accounts.

2. Products and Services

Serene Irene LLC offers:

  • Physical products for home décor and wellness;

  • Digital downloads and resources;

  • Graphic design and surface pattern design services.

We reserve the right to modify or discontinue any product or service at any time without notice.

3. Orders and Payments

When you place an order, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order at our sole discretion. All prices are listed in [USD] and are subject to change without notice.

4. Shipping and Returns

Please refer to our Shipping & Returns Policy for detailed information on delivery times, return eligibility, and procedures.

5. Intellectual Property

All content on the Site—including but not limited to images, graphics, logos, text, and designs—is the property of Serene Irene LLC and is protected by copyright, trademark, and other intellectual property laws. You may not use our content without written permission.

6. User Content

If you submit reviews, testimonials, or other content to the Site, you grant Serene Irene LLC a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content in connection with our business.

7. Disclaimer of Warranties

The Site and all products and services are provided "as is" and "as available" without any warranties, express or implied. Serene Irene LLC does not guarantee that the Site will be secure or error-free, or that our products will meet your expectations.

8. Limitation of Liability

To the fullest extent permitted by law, Serene Irene LLC shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or our products and services.

9. Links to Other Websites

Our Site may contain links to third-party websites. Serene Irene LLC is not responsible for the content, privacy practices, or terms of use of those sites.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

11. Changes to These Terms

We reserve the right to update or change these Terms at any time. Continued use of the Site after changes means you accept the new Terms.

Privacy Policy

Serene Irene LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.sereneirene.com (the "Site") or interact with our products and services.

By using the Site, you consent to the practices described in this Policy.

1. Information We Collect

We collect the following types of information:

Personal Information:

When you place an order, sign up for our newsletter, or contact us, we may collect:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed securely via third-party providers)

Non-Personal Information:

We also collect technical and usage data such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the Site

  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you regarding orders, updates, and promotions

  • Improve our products, services, and website functionality

  • Personalize your experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: such as payment processors, shipping carriers, and email marketing platforms, who help us operate our business.

  • Legal Authorities: if required to comply with applicable laws or legal processes.

All third-party partners are required to safeguard your information.

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience. You can control or disable cookies through your browser settings, but doing so may affect site functionality.

5. Email Marketing

If you opt into our email list, you will receive occasional updates, promotions, and news. You may unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

6. Data Security

We implement appropriate security measures to protect your information. However, no transmission or storage method is 100% secure. We cannot guarantee absolute security.

7. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

  • Withdraw consent where applicable

To exercise these rights, contact us at info@sereneirene.com.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Serene Irene LLC
Email: info@sereneirene.com
Website: www.sereneirene.com